Faq’s

No. You train in your own time at your own pace. There is no rush and no pressure.

If you fail a module you have the ability to re-take the examination as many times as needed. If you fail the module you can contact your tutor who will offer support before making another attempt.
You will receive a NW Academy certificate which will be immediately emailed to your inbox and a hard copy will be posted to you also.

Yes. All courses are fully accredited. This means your qualification will be recognised by an industry professional organisation, and insurance providers should you wish to become self employed and start your own beauty business.

Once you have enrolled on the course and arranged payment, you will have immediate access to the online course modules. This means you can start learning straight away. Your training kit will be posted to you via royal mail postal service, so you should receive this within 5-7 working days.

No, we have payment plan options such as klarna and laybuy to pay in installments. This will not stop you from accessing the course material. You will have immediate access to the online training content once your payment option has been approved, subject to credit status.

Your kit will be posted out to you as soon as you have purchased your course. This will be delivered by royal mail and should be with you within 5-7 business days. Your training manuals and resources will be available to instantly download once you have completed the course.

Faq’s for staff training

We have over 15 years of beauty industry experience. Working with a mixture of different beauty specialists, ranging from backgrounds in beauty salons, spas and clinics, academies, and training colleges. We are well equipped to deliver a high caliber of training to ensure your staff perform and represent with excellent competency. We also work closely with beauty professionals and treatment specialists, this enables us to bring you the latest trending news in the beauty industry.

Once you have purchased a commercial account, you will receive an email with your login details. This will enable you to find access to our entire course library for all listed users in your business.
If treatment kits are required, these can be requested at any time and will be sent to your business address immediately after purchase. Treatment manuals and additional resources will be provided upon completion for each student.
We know that running a beauty business can take up a lot of time, and this may leave very little time for the fun stuff, so we’ve arranged the cost in order of business size, allowing more time for more staff members.
Fees are charged at a cost unique to each business size and requirement. Contact us for a quote that suits your business needs.

You have the option to request a kit for each staff member, or just as many as you think you may need, if you need any at all.

Each course includes full theory and practical training required for each treatment. Anatomy and Physiology of the body area is covered as well as health and safety requirements and standards. Upon completion of the course, each staff member will receive their own certificate along with extra training resources that help with ongoing practice to fine tune their new skill. A treatment manual with step by step procedures and suitable product guides are also provided.

Yes. Adding new learners or removing old learners is an easy process. Simply contact our student management team, who will action your request within 24 hours.

yes. many owners of beauty salons, spas and clinics provide industry training, to upskill their staff in the subjects
 we deliver. the nw academy is in collaboration with beauty recruitment agencies, looking for trained therapists 
and technicians in specialist subjects. if you are looking for employment, please inform your tutor to support your
 journey in your new career.